by gust | nov 24, 2024 | Advice, Insights, Management
English Version | Dutch Version Should I Do This Now? The Five Words That Change Everything As an amateur writer, I frequently notice that what seems obvious to me can be a revelation to others. This is particularly true for the powerful question I...
by gust | nov 19, 2024 | Advice, Insights, Management
Dit verhaal gaat over een kennis van mij die jarenlang als zelfstandige aannemer in de bouw heeft gewerkt. Hij was dus perfekt op hoogte van alles wat komt kijken bij het runnen van een aannemersbedrijf: het maken van offertes, materiaalinkoop, uitvoering van...
by gust | nov 6, 2024 | Advice
Customers Never Complain … They Zap 92% of customers zap because they no longer receive attention. You buy an expensive car, an insurance policy, or a vacation, and you hear nothing more from the seller. Have they ever contacted you after your purchase to ask if you...
by gust | mei 7, 2024 | Advice, Insights, Management
English version | Dutch version The Chimpanzee Theorem describes metaphorically how corporate cultures can emerge and persist, even when the original reasons for certain rules or habits are no longer relevant or known. This thought experiment demonstrates how...
by gust | mei 7, 2024 | Advice, ZEB
English version | Dutch version **Original message**From: Leo Janssens [mailto:leo@microshop.be]Sent: Thursday December 14, 2000 9:09To: Ann Ingelaere (E-mail)CC: Danny Laeremans (E-mail); Wim Heylen (E-mail); Gert-Istari (E-mail); BDeRycke@Actebis.beSubject:...
by gust | feb 22, 2024 | Advice, Insights
A piece of transcript from Tim Ferriss’s podcast ‘Tribe of Mentors’ in which Yuval Noah Harari describes his introduction to meditation. There is a lot of literature about meditation, but I liked this short piece so much – it was so simple and...